Terms & Conditions

Last updated: January 2025

Introduction

These terms govern the tax consultancy services provided by Peter Lando trading as GETBATA Tax Consultancy. By engaging our services, you agree to these terms. Please read them carefully before proceeding.

Our Services

We provide tax consultancy services including but not limited to:

Tax refund claims and reviews
Self assessment preparation and submission
Tax planning and advice
HMRC correspondence handling
Business tax returns and consultancy

All services are provided in accordance with current UK tax legislation and HMRC guidance.

Client Obligations

You agree to:

Provide accurate and complete information
Supply all relevant documents promptly
Inform us of any changes to your circumstances
Pay fees as agreed when services are completed
Respond to our communications in a timely manner

Our Obligations

We will:

Provide services with reasonable skill and care
Keep your information confidential
Act in your best interests within legal requirements
Communicate clearly about progress and any issues
Complete work within agreed timeframes where possible

Fees and Payment

Our fee structure is as follows:

Tax Refund Claims: £299 (only charged if refund obtained)
Self Assessment Returns: £199 per tax year
Other services: quoted individually

Payment is due within 30 days of completion of work unless otherwise agreed. For refund claims, payment is only required if we successfully obtain a refund for you.

Limitation of Liability

Our liability is limited to the amount of fees paid for the specific service. We are not liable for:

Penalties or interest charged by HMRC due to late submission where delays are outside our control
Decisions made by HMRC that we cannot influence
Losses arising from inaccurate information provided by you
Consequential or indirect losses

Professional Indemnity

We maintain professional indemnity insurance appropriate to our business. Details available on request.

Complaints Procedure

If you're not satisfied with our service:

Contact us directly to discuss the issue
If unresolved, you may complain to our professional body
As a last resort, you may seek legal advice

Data Protection

We handle your personal data in accordance with our Privacy Policy and UK data protection legislation. Tax records must be retained for at least 6 years as required by law.

Termination

Either party may terminate the engagement with reasonable notice. You remain liable for fees for work completed up to the termination date. We may retain documents as required by professional and legal obligations.

Force Majeure

We're not liable for delays or failures due to circumstances beyond our reasonable control including changes in tax law, HMRC system failures, or other unforeseeable events.

Intellectual Property

All advice and documentation provided remains our intellectual property, but you have the right to use it for your personal tax affairs.

Governing Law

These terms are governed by English law and any disputes will be subject to the jurisdiction of English courts.

Changes to Terms

We may update these terms from time to time. Changes will be posted on our website and existing clients will be notified of significant changes.

Contact Information

For questions about these terms:

Peter Lando
GETBATA Tax Consultancy
15 Abbey St, Chester CH1 2JF
Email: [email protected]
Phone: +441244401444

Acceptance

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.